Frequently Asked Questions

What products do you sell?

We offer a wide range of pool products from top brands, including Dolphin, Hayward, Madimack, Miami Pools, Mineral Swim, Stern Pools, Ecoswim™, and Ozone Swim. Our product categories include:

  • Pool heaters
  • Pool pumps
  • Pool cleaners
  • Swimming pools (big pools, fibreglass pools, lap pools, Miami Pools, plunge pools, small plunge pools, Stern Pools)
  • Water treatments (Ecoswim™, Ozone Swim, Mineral Swim)

Do you offer installation services?

Yes, we provide professional installation services for our swimming pools and pool equipment. Our team ensures the process is smooth and meets all safety standards.

What are the warranty details on your products?

Warranties vary by product and manufacturer. Please refer to the specific product pages for detailed warranty information or contact us for assistance.

How can I contact customer support?

You can reach our customer support team via email or phone during business hours. Check the Contact Us page for more details.

What payment methods do you accept?

We accept major credit cards, debit cards, and bank transfers. We also offer financing options for selected purchases. Contact us for more details.

How do I maintain my pool?

We offer a range of pool cleaners and water treatments like Dolphin, Ecoswim™, and Ozone Swim to help you maintain your pool. You can also refer to our blog for pool maintenance tips.